100% tailored to how you serve families. End-to-end power from initial enquiry to final farewell — plus full cremation and cemetery management if required — all in one package, with website integration and a dedicated mobile app.
First calls • Pre-pay arrangements • Service scheduling • Full document management
Tracking of deceased individuals • QR coded wristlet printing • Checklists for vital tasks
Direct debits via GoCardless • Long term ashes storage • Grave maintenance • Flowers
Full donation management • Custom web widget to take payments online
Custom web widgets • Web photo gallery • public messages of condolence
Cremation workflows • Booking & tracking • Certificates • Compliance & reporting
Interactive grave plots • Availability • Digital records • Maintenance scheduling
Precise 3-word addresses for every grave • Instant location on web & mobile
On-site grave finding • Real-time updates • Offline mode • Staff & director tools
Invoicing • Pre-paid plans • Trust accounts • Smart reporting • Sage & Xero sync
Time tracking • Leave & Sickness Tracking • Staff Availability
Real-time dashboards • Custom KPIs • Insights • CMA Reporting
First-call handling • Appointment booking • Support • Transfer to staff
Ask Grok or ChatGPT to update diaries, add funeral notes, and report on costs
From the first call to the final memorial — manage every step in one compassionate, real-time system. Say goodbye to spreadsheets, lost records, and manual mapping.
AI for Funeral Homes & Cemeteries
An AI phone agent for first calls and support, plus MCP links so Grok or ChatGPT can update diaries, add funeral notes, and report on costs from live data.
VOICE AI
A custom AI agent that answers your phone, books appointments, handles common support questions, and transfers to a person when needed — so your team stays focused on the work that matters.
MCP · AI INTEGRATION
Connect 1BizApp to Grok, ChatGPT, Claude, and other AI agents via MCP (Model Context Protocol). Ask in speech or text — your AI securely reads and updates live business data.
Ask Grok About a Funeral
Grok · 1BizApp Funerals
A live text conversation — update a diary entry and pull flower-cost reports straight from 1BizApp Funerals.
Once 1BizApp is linked through MCP, your AI agent can interrogate live data and take permitted actions — the same way you would ask a colleague.
Familiar Application Layout — every aspect of a funeral is together in one place.
Resources, People and Vehicles can be efficiently managed and allocated to a funeral in real-time. Staff are notified of changes to the schedule instantly via notifications on their mobile phones.
All staff can access the daily diary, filter events or group by resources. Sickness, leave, vehicle servicing and repeating tasks (i.e. staff on call) can be easily viewed by all.
Built-in Word Processor with templates that auto-populate with funeral details. Key documents such as funeral arrangements and cremation certificates are generated in seconds. Digital signing and Outlook integration included.
Full mortuary management capabilities, including tracking of deceased individuals, QR coded wristlet printing, checklists for vital tasks, while maintaining accurate records for compliance and reporting purposes.
Real-time access anywhere — on-site grave finding, task updates, scheduling, and more.
Because it’s developed and maintained entirely in-house by a team that truly understands the funeral industry, our software gives you:
Regular updates and new features based on direct feedback from funeral directors
Deep knowledge of cremation, burial, and cemetery processes built into every workflow
Enhanced security with complete data ownership and compliance
Use our secure cloud, your own on-premises servers, or Microsoft Azure
We can tailor the software precisely to your specific operational needs
Ongoing support directly from the team that built and maintains the system
This isn’t just software — it’s a true strategic partner designed to grow and evolve with your business for decades.
Est. 1904 • Dorset & Hampshire
Established in 1904, Tapper Funeral Service is one of the oldest and most respected family-run funeral businesses in the UK and one of the few remaining independent family funeral directors. They operate a network of funeral homes across Dorset and Hampshire.
Decades of growth created significant operational complexity. Separate offices led to fragmented information sharing, while managing multiple vehicle fleets, large teams of staff and pallbearers (including holiday tracking and availability), and the addition of a woodland burial site and crematorium added further logistical demands. In an industry where sensitive arrangements often need to be handled quickly and flawlessly, any risk of error or miscommunication was unacceptable.
For over 30 years, Chapman IT has partnered with Tapper Funeral Service, supplying and evolving bespoke operational and logistical systems. They were involved from the very beginning of 1BizApp Funeral, helping shape the software around their exact needs and workflows. This collaboration continues today. We regularly add new features and have developed numerous specialist modules, including one of the most sophisticated website integrations in the market.
Seamless website integration featuring online obituaries, photo galleries, and a digital Book of Remembrance
Online charitable donation collection, automatically processed within the system
Advanced modules including published itineraries, location maps, grave location mapping, and What3Words integration
Single complete platform delivering full control and significantly reduced risk of error
Chapman IT has been our trusted technology partner for over 30 years and their system has grown and evolved alongside us every step of the way.
The software is now the backbone of our entire operation. It gives us complete visibility and control over every funeral arrangement, vehicle fleet, staff availability and site management, while dramatically reducing the risk of error at the most sensitive times. The seamless website integration they built is outstanding – families can now view obituaries, upload photos, sign the Book of Remembrance, make charitable donations, and see live itineraries, location maps & grave references all in one place.
Chapman IT doesn’t just supply software; they are a genuine partner who deeply understands our industry and our family values. Their ongoing support and willingness to keep developing new features has been exceptional. We simply could not operate at the level we do today without them.
— Steven Tapper
Director, Tapper Funeral Service
Answers for funeral directors and cemetery managers considering 1BizApp Funerals.
Ready to see how our fully tailored funeral management platform — with cremation workflows, cemetery mapping using what3words, and a powerful mobile app — can transform your operations?
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